1. Introduction

Welcome to First Step Health & Wellness. This website (the "Site") is owned and operated by Salus Venture Holdings DBA First Step Health & Wellness ("Company," "we," or "us"). By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, our Privacy Policy, and any additional terms that may apply to specific services.

If you do not agree to these Terms of Service, you are prohibited from using this Site and must discontinue use immediately. We recommend saving or printing a copy of these Terms for your records.

 

2. Agreement to Terms

These Terms of Service govern your use of this Site and all of its content. By accessing the Site in any manner, whether automated or otherwise, you constitute use of the Site and your agreement to be bound by these Terms. We reserve the right to update or revise these Terms at any time. Continued use of the Site after any changes constitutes acceptance of the revised Terms.

 

3. SMS Messaging Terms & A2P Compliance

Program Description

This SMS messaging program sends appointment confirmations, reminders, health coaching updates, and customer support communications to clients who have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. You will only receive messages if you have taken an affirmative action to opt in.

 

Cancellation Instructions

You may cancel SMS messages at any time by replying STOP to any message we send. Upon sending STOP, we will confirm your unsubscribe status via SMS, and no further messages will be sent unless you choose to re-opt in. To rejoin, sign up as you did initially.

 

Support

If you experience any issues with our SMS program, reply HELP for assistance or contact us directly at info@firststeptohealth.net or by calling us during business hours.

 

Message Frequency & Content

Message frequency varies based on your service usage and program enrollment. Messages are limited to appointment confirmations, reminders, rescheduling updates, health coaching program information, and customer support. We do not send promotional content without specific prior consent.

 

Message & Data Rates

Standard message and data rates may apply for messages sent to and from us. For questions about your text plan or data plan, contact your wireless provider.

 

Carrier Information

Carriers are not liable for delayed or undelivered messages. Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

 

Age Restriction

You must be 18 years of age or older to participate in our SMS program.

 

SMS Data Protection

No mobile information, including phone numbers and opt-in consent records, will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared only with subcontractors who directly support SMS delivery services, and those parties are contractually bound to maintain confidentiality. Text messaging originator opt-in data and consent will not be shared with any third parties under any circumstances, excluding only the aggregators and providers required to technically deliver the SMS services you have opted into.

 

We comply with all applicable laws and regulations governing SMS communications, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.

 

4. Intellectual Property Rights

Our License to You

This Site and all materials available on it are the property of Salus Venture Holdings DBA First Step Health & Wellness and/or our affiliates or licensors, and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal, non-commercial use.

Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works from, or distribute in any manner any material from this Site. You may download or print one copy of individual pages for personal, non-commercial use, provided all copyright and proprietary notices remain intact.

 

Your License to Us

By posting or submitting any material to us via the Site, you represent that you own the material or have obtained all necessary permissions. You grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, transmit, sell, create derivative works from, distribute, and publicly display such material.

 

5. Services & Eligibility

The content and services on this Site are not intended for use or distribution in any jurisdiction where such use would be contrary to applicable laws or regulations. This Site is intended for users who are at least 18 years of age. If you are under 18, you may not use or register for this Site or its services without verifiable parental consent. By agreeing to these Terms, you confirm you have the legal capacity to be bound by them.

 

6. Acceptable Use

You may use this Site only as permitted by these Terms. You may not use this Site for any unauthorized purpose. Specifically, you are prohibited from:

• Republishing, reproducing, duplicating, or copying any content from this Site in any media

• Selling, renting, sublicensing, or otherwise commercializing any content from this Site

• Publicly performing or displaying any content without authorization

• Using this Site in any manner that damages or impairs access for other users

• Using this Site in violation of any applicable laws or regulations

• Conducting data mining or any similar data extraction activity on or through this Site

• Using this Site for any form of unsolicited business advertising or marketing

 

7. Cookies

First Step Health & Wellness uses cookies to optimize website functionality and retrieve user preferences for each visit. By accessing this Site, you agree to the use of cookies in accordance with our Cookie Policy. Some affiliate partners may also use cookies. You may control cookie settings through your browser preferences, though disabling cookies may limit certain Site functionality.

 

8. User Content

"User Content" means any audio, video, text, images, or other material you choose to submit or display on this Site. By submitting User Content, you grant us a non-exclusive, worldwide, irrevocable, royalty-free, sublicensable license to use, reproduce, adapt, publish, translate, and distribute it in any media.

You represent and warrant that:

• You are entitled to upload or submit the content and have all necessary rights or licenses to do so

• Your content does not infringe any intellectual property rights of any third party

• Your content is true, accurate, and does not misrepresent you or any third party

• Your content does not contain defamatory, offensive, immoral, or otherwise illegal material

• Your content will not be used to solicit or promote unauthorized commercial activity

 

We reserve the right to remove any User Content from this Site at any time without notice if we determine it violates these Terms or applicable law.

 

9. Third-Party Links

This Site may contain links to websites or applications operated by third parties. We do not control any such third-party sites and are not responsible for their availability, content, or practices. Linking to a third-party site does not constitute our endorsement, sponsorship, or approval of that site. Any purchases or dealings you conduct with third parties linked through this Site are solely between you and that third party. We accept no responsibility for any loss or damage arising from such dealings.

 

10. Disclaimers & Limitation of Liability

This Site and all its content are provided "as is" without warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

We do not warrant the accuracy, reliability, or completeness of any content on this Site. Your reliance on any such content is at your own risk. We may update, modify, or remove content at any time without prior notice.

Under no circumstances shall Salus Venture Holdings DBA First Step Health & Wellness, its officers, directors, employees, or affiliates be liable for any direct, indirect, incidental, consequential, or special damages arising out of or related to your use of this Site, even if we have been advised of the possibility of such damages.

 

11. Indemnification

As a condition of using this Site, you agree to indemnify and hold harmless Salus Venture Holdings DBA First Step Health & Wellness and its affiliates, officers, directors, agents, and employees from and against all claims, liabilities, losses, damages, costs, and expenses (including reasonable attorneys' fees) arising out of your use of this Site or any breach of these Terms of Service.

 

12. Registration & Account Security

To access certain features of this Site, you may be required to register and create an account. You agree to provide accurate, current, and complete information during registration and to keep that information updated. You are responsible for maintaining the confidentiality of your login credentials and for all activity conducted under your account. If you suspect unauthorized access to your account, notify us immediately at info@firststeptohealth.net. We are not liable for any loss or damage arising from your failure to comply with this obligation.

 

13. Termination

We reserve the right to terminate or suspend your access to this Site at any time, without notice, if we determine you have violated these Terms or engaged in conduct we deem unlawful or inappropriate. Upon termination, you must cease all use of the Site and any content obtained from it. If your account is terminated, you are prohibited from registering a new account under your name, a false identity, or on behalf of a third party.

We also reserve the right to pursue appropriate legal action, including civil, criminal, and injunctive remedies, where warranted.

 

14. General Provisions

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the state in which Salus Venture Holdings DBA First Step Health & Wellness operates. Any dispute arising under these Terms shall be resolved exclusively through binding arbitration in that jurisdiction.

 

Severability

If any provision of these Terms is found to be unenforceable or void under applicable law, that provision shall be severed without affecting the validity and enforceability of all remaining provisions.

 

Waiver

Our failure to enforce any provision of these Terms at any time does not constitute a waiver of that right or provision.

 

Assignment

We reserve the right to assign, transfer, or subcontract our rights and obligations under these Terms without prior notice or consent. You may not assign or transfer any of your rights or obligations under these Terms.

 

Entire Agreement

These Terms of Service, together with our Privacy Policy and any legal notices posted on this Site, constitute the entire agreement between Salus Venture Holdings DBA First Step Health & Wellness and you regarding your use of this Site. This Agreement supersedes all prior agreements and understandings on the same subject matter.

 

Language

All correspondence and agreements under these Terms shall be in English.

 

15. Contact Us

For questions, complaints, or clarifications regarding these Terms of Service, contact us at:

 

Salus Venture Holdings DBA First Step Health & Wellness

Website: www.firststeptohealth.net

Email: info@firststeptohealth.net

 

By using our website and services, you consent to these Terms of Service.